Deposit

This material is not intended for viewers from EEA countries. Binary options are not promoted or sold to retail EEA traders.

Deposit via Bank Cards (Visa / Mastercard)

1. Visit IQ Option website or mobile app.

2. Login to your trading account.

3. Click on the “Deposit” button.

If you are on IQ Option home page, press the "Deposit" button in the upper right corner of the main website page. If you are in the trade room, press on the green ‘Deposit’ button. This button is located at the top right corner of the page. 4. There are several ways to deposit funds into your account, you can make deposits via any debit and credit card. The card must be valid and registered in your name and support international online transactions.

Select the "Mastercard" payment method, enter a deposit amount manually, or select one from the list and click "Proceed to Payment".

5. You will be redirected to a new page where you will be requested to enter your card number, cardholder name, and CVV.

The CVV or СVС code is a 3-digit code that is used as a security element during online transactions. It is written on the signature line on the back side of your card. It looks like below.


To complete the transaction, press the "Pay" button.

On the new page that opened, enter the 3D secure code (a one time password generated to your mobile phone that confirms the security of the online transaction) and click the "Confirm" button.

If your transaction has been completed successfully, a confirmation window will appear and your funds will be credited to your account instantly.

When making a deposit, your bank card gets linked to your account by default. Next time you make a deposit, you wont have to enter your data again. You will only need to choose the necessary card from the list.

Deposit via Internet Banking 

1. Click on the “Deposit” button.

If you are on IQ Option home page, press the "Deposit" button in the upper right corner of the main website page.

If you are in the trade room, press on the green ‘Deposit’ button. This button is located at the top right corner of the page.

2. Select the bank you would like to deposit (in my case it is Techcombank), then you may enter a deposit amount manually or select one from the list and press "Proceed to Payment".

Enter your bank account username and password and click on the “Continue” button.

Note: you have to complete the operation within 360 seconds.

3. Please wait while the system is connecting to your bank account and do not close this window.

4. Then you will see the transaction ID, that will help to get the OTP on your phone.
It is very easy to get the OTP code:

• click on the “Get the OTP Code” button.
• enter the transaction ID and click the “Confirm” button.
• receive the OTP code.

5. If the payment was successful you will be redirected to the following page with the amount of the payment, date and transaction ID indicated.

Deposit via E-wallets (Neteller, Skrill, Advcash, WebMoney, Perfect Money)

1. Visit IQ Option website or mobile app.

2. Login to your trading account.

3. Click on the “Deposit” button.

If you are on IQ Option home page, press the "Deposit" button in the upper right corner of the main website page.

If you are in the trade room, press on the green ‘Deposit’ button. This button is located at the top right corner of the page.

4. Select "Neteller" payment method, then you may enter a deposit amount manually or select one from the list and press "Proceed to Payment".

The minimum deposit is 10 USD. If your bank account is in a different currency, the funds will be converted automatically.

5. Enter email address you used to sign up with Neteller and press "Continue".

6. Now enter the password of your Neteller account in order to sign in and press "Continue".

7. Check the payment information and click "Complete order".

8. Once your transaction has been successfully completed,  a confirmation window will appear.


Your funds will be credited on your real balance instantly. 

 

Where is my money? A Deposit was made to my account automatically

IQ Option company is not able to debit your account without your authorization.

Please make sure that a third party doesnt have access to your bank account or e-wallet.

It’s also possible that you have several accounts on IQ Option website.

If theres any chance that someone got access to your account on the platform, change your password in the settings.
 

Frequently Asked Questions (FAQ)

How long does it take for the boleto I paid to be credited to my account?

Boletos are processed and credited to your IQ Option account within 2 business days. Please note that IQ Option have different boletos, and they usually vary only in the minimum processing time, being 1 hour for fast boletos and 1 day for the other versions. Remember: business days are only from Monday to Friday.

I paid a fast boleto and it didn’t come into my account in 24 hours. Why not?

Please note that the maximum processing time for boletos, even the fastest, is 2 business days! Therefore, it means that there is only something potentially wrong if this deadline has expired. It is common for some to be credited quickly and others not. Please just wait! If the deadline has expired, contact IQ Option via support.

How long does it take for the deposit I made by bank transfer to arrive in my account?

The standard maximum time limit for bank transfers is 2 business days, and it can take less. However, just as some boletos are processed in less time, others may need all the time of the term. The most important thing is to make the transfer on your own account and place a request through the website/app before making the transfer!

Whats this 72-hour error?

This is a new AML (anti-money laundering) system that IQ Option has implemented. If you deposit via Boleto, you must wait up to 72 hours before making a withdrawal. Note that the other methods are not impacted by this change.

Can I deposit using someone elses account?

No. All deposit means must belong to you, as well as the ownership of cards, CPF and other data, as stated in IQ Option Terms and Conditions.

What if I want to change the currency of my account?

You can only set the currency once, when you make the first deposit attempt.

You will not be able to change the currency of your real trading account, so please make sure you choose the correct one before you click "Proceed to payment".

You can deposit in any currency and it will be automatically converted to the one you chose.

Debit and credit cards. Can I deposit via credit card?

You can use any Visa, Mastercard, or Maestro (with CVV only) debit or credit card to deposit and withdraw money, except for Electron. The card must be valid and registered in your name, and support international online transactions.

How can I unlink my card?

If you want to unlink your card, please click "Unlink Card" right under the "Pay" button when you make your new deposit.

What is 3DS?

The 3-D Secure function is a special method for processing transactions. When you get an SMS notification from your bank for an online transaction, it means that the 3D Secure function is on. If you do not receive an SMS message, contact your bank to enable it.

I have problems depositing via card

Use your computer to deposit and it should work right away!

Clear temporary internet files (cache and cookies) from your browser. To do this, press CTRL+SHIFT+DELETE, choose the time period ALL, and select the option to clean. Refresh the page and see if anything changed. For complete instructions, see here.. You can also try using a different browser or a different device.

Deposits might be declined if you entered the wrong 3-D Secure code (the one-time confirmation code sent by the bank). Did you get a code via SMS message from your bank? Please contact your bank if you didn’t get one.

This might happen if the "country" field is empty in your information. In this case, the system doesn’t know what payment method to offer, because available methods differ by country. Enter your country of residence and try again.

Some deposits might be declined by your bank if they have restrictions on international payments. Please contact your bank and check this information on their side.

You are always welcome to make deposits from an e-wallet instead.

IQ Option supports the following: Skrill, Neteller.

You can easily register with any of them online for free, and then use your bank card to add money to the e-wallet.
The financial products offered by the company carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.